Management Principles

1. Dealing with one another
   Openness, fairness and trust are features of how we deal with one another.
2. Motivation
   Enjoyment at work and pleasure in success make significant contributions towards motivation; performance pays off.
3. Criticism
   Mutual recognition and constructive criticism enable us to increase the efficiency and quality of our work.
4. Dealing with mistakes
   It is not always possible to avoid mistakes, but we regard them as an obligation to make improvements.
5. Decisions
   Within the framework of defined targets and tasks, each employee has extensive freedom of decision-making and is responsible for his or her decisions.
6. Innovation
   We think in terms of alternatives, recognise the need for change and encourage change processes.
7. Information
   Everyone thoroughly acquaint themselves with a topic and informs others in good time and in an appropriate way.
8. Time
   We deal sensibly with our own time and other people's time.
9. Support
   Managers support their workforce and are the points of contact for employees.
10. Further qualification
    Managers demand and encourage the further qualification of their employees.
11. Achievement of targets
    Every manager checks the achievement of their own targets and those of their employees.
12. Problems and conflicts
    Managers uphold the guiding principles of the company and the principles of leadership and cooperation; they demonstrate these values in how they conduct themselves.